ORDER PROCESSING:

Please allow 1-3 business days to process your order. Expect an email within 1 business days of processing to let you know your order is on the way.

GIFT CARD DELIVERY:

Gift cards will be fulfilled when your checkout is complete. You should expect to receive an email with your digital code within a few minutes.

If you are experiencing any issues for your gift card purchase please reach out to us at support@gypsyleegifts.com.

LOCAL DELIVERY:

During checkout, enter your address and choose the “Local Delivery” ship option.

Local delivery is available for addresses within 20 miles of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

When your order is ready for delivery, you will receive a text and email with more information about the expected arrival time for your order as well as a delivery confirmation once we have dropped off your package.

DOMESTIC SHIPPING:

Orders are generally shipped within 1-3 business days using USPS Ground Advantage.

Shipping rates will be calculated and displayed at checkout.

You should expect an email with a tracking number as soon as your order has been processed and shipped.

INTERNATIONAL SHIPPING:

Shipping charges for your order will be calculated and displayed at checkout.

International orders may experience broader delivery timelines, sometimes up to 8 to 20 days for international shipping since expectations can vary greatly depending on the destination.

We cannot determine how long it will take orders to move through customs at any given time, customs processing is out of our control, if you have any questions or concerns with your order, please reach out to us at shipping@gypsyleegifts.com.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gypsy Lee Gifts is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES:

To return your product, you should mail your product to:

Gypsy Lee Gifts
403 35th Ave SE
Albany, OR USA 97322.

We accept returns and exchanges up to 30 days after delivery.

If the item is unused and in its original condition, we will refund or exchange the full order amount.

You will be responsible for paying for your own shipping costs for returning your item. You should consider using a trackable shipping service or purchasing shipping insurance to guarantee return delivery.

In the event that your order arrives damaged in any way, please email us as soon as possible at returns@gypsyleegifts.com with your order number and a photo of the item’s condition. We will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@gypsyleegifts.com.