Shipping policy

Order Processing

Orders are typically processed within 1–3 business days.

Once your order has shipped, you'll receive a confirmation email with tracking information when available.

Processing times are separate from carrier transit times. During holidays, special events or periods of unusually high order volume, processing or delivery may occasionally take a little longer.

Digital Gift Cards

Digital gift cards are fulfilled electronically after checkout and are typically delivered by email within a few minutes.

If you experience any problems receiving or using your gift card, please contact us at support@gypsyleegifts.com.

Local Delivery

Local delivery is available for eligible addresses within 20 miles of Albany, Oregon.

Enter your delivery address during checkout and select Local Delivery when the option is available. If Local Delivery does not appear at checkout, the address or order is not currently eligible for local delivery.

Once your order is ready, you'll receive notification with additional delivery information. A delivery confirmation will also be sent after your order has been delivered.

Please make sure your delivery address and contact information are accurate before completing your order.

Domestic Shipping

Domestic orders are generally shipped within 1–3 business days after purchase.

We primarily ship using USPS Ground Advantage, although another appropriate shipping service may occasionally be used when necessary.

Available shipping rates are calculated and displayed at checkout.

Once your order has shipped, you'll receive a shipping confirmation email with tracking information when available.

Please note that carrier delivery estimates are not guaranteed by Gypsy Lee Gifts. Once a package has been accepted by the shipping carrier, transit delays may occur that are outside our control.

International Shipping

International shipping charges are calculated and displayed at checkout when shipping is available to your destination.

International delivery times vary considerably depending on the destination and customs processing. Delivery may take approximately 8–20 business days or longer after shipment. Customs processing times are outside the control of Gypsy Lee Gifts.

International orders may be subject to import duties, taxes, VAT, brokerage fees or other charges imposed by the destination country. These charges are not included in your purchase or shipping cost unless specifically stated at checkout and are the responsibility of the recipient.

If you have questions about an international shipment, please contact shipping@gypsyleegifts.com.

Damaged Orders

We take special care when packing your order, particularly our fragile and one-of-a-kind pieces.

If your order arrives damaged, please contact us as soon as possible at returns@gypsyleegifts.com and include your order number and clear photographs of the item and packaging.

We'll review the situation and work with you toward an appropriate solution.

Please keep the damaged item and its original packaging until we've responded, as they may be needed for a shipping claim.

Returns & Refunds

We accept eligible returns within 30 days of delivery.

Please contact us at returns@gypsyleegifts.com before mailing a return so we can provide return instructions and the appropriate return address.

For eligibility requirements, exclusions, exchanges and refund information, please see our Refund Policy.

Questions?

We're happy to help.

For general questions about an order, please contact us at support@gypsyleegifts.com.